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Data Retention & Deletion Policy

Last Updated: January 2026

1. Data Retention

We retain your personal data and company records only for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

Employee records (attendance, payroll, leaves) are retained for the active duration of the company's subscription plus a grace period of 90 days after cancellation.

2. Data Deletion by User

Admins can delete individual employee records directly through the "Employees" section of the dashboard. Once deleted, this action is typically irreversible after 30 days unless a backup restoration is requested (fees may apply).

3. Account Deletion

If you wish to terminate your company account and delete all associated data:

  • You must cancel your active subscription first.
  • Submit a "Request for Permanent Data Deletion" via the support portal or email support@indiquer.com.

We will process your request within 30 days. Please note that certain data may be retained in our backups for a limited period for disaster recovery purposes.

4. Inactive Accounts

Free tier accounts that have been inactive (no logins) for more than 12 months may be subject to deletion. We will notify the account owner via email 30 days prior to any such deletion.