Shipping and Delivery Policy

1. Digital Nature of Services

Compass Portal is a Software-as-a-Service (SaaS) platform providing digital Human Resource Management services. As such, our services do not involve the shipment of physical goods.

2. Delivery Timeline

Upon successful payment for the Pro plan or addition of user seats, the features and capacity are activated immediately on your account. There is no waiting period for "delivery" as the service is enabled instantly via our cloud infrastructure.

3. Confirmation of Service

You will receive an email confirmation and an automated invoice for your subscription or seat purchase immediately after the transaction is processed by our payment gateway (Razorpay).

4. Support

If you experience any issues with accessing your upgraded features after payment, please contact our support team immediately.

5. Contact Details

Company HR Services
No. 88d1, 1st Floor, 7th Street,
Sri Krishna Nagar, Maduravoyal,
Chennai 600095, India
Email: support@company.com
Phone: +91 93450 36374