Payment & Refund Policy

1. Subscription Billing

Compass Portal operates on a prepaid usage-based model. Billing cycles are monthly, starting from the day of your upgrade to the Pro plan. The free tier allows up to 5 users at no cost.

2. Cancellations

You may cancel your subscription at any time via the Admin Billing panel. Upon cancellation, your account will remain active until the end of the current billing period.

3. Refunds

Generally, payments are non-refundable. We do not provide refunds or credits for any partial-month membership periods or for unused user seats.

Exceptions may be made in the following circumstances:

• Within 7 days of the initial upgrade, if you are dissatisfied with the service.
• Overcharges due to system errors.

To request a refund, please contact support@company.com with your transaction details.

4. Price Changes

We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes will take effect following email notice to you.

5. Contact Information

For any questions regarding cancellations or refunds, please contact us at:

Company HR Services
No. 88d1, 1st Floor, 7th Street,
Sri Krishna Nagar, Maduravoyal,
Chennai 600095, India
Email: support@company.com
Phone: +91 93450 36374

* Approved refunds will be processed and credited to the original payment method within 5-7 working days.